AI pushes us to do what we actually get paid to do: make decisions.Craft used to drive our hours or even days. Get the pen lines just right. ...

It’s a tempting shortcut.Different kinds of people prefer pop tarts to pizza, or prefer expensive wine to beer, or prefer amusement parks to ...

Forty years ago in engineering class, it wasn’t unusual to talk about GIGO or FUBAR. These weren’t technical terms, they were mild complaints ...

Failing to acknowledge a favor or a courtesy is a triple mistake, and it’s becoming more common. ChatGPT is now promoting the idea that it can ...

A recent discussion about the challenges of direct-to-consumer marketing of a skincare product ended with one participant describing the hard ...

For the first time, the only time, everyone on Earth was in the same boat at the same time. We’ve long been divided by privilege, by caste, by ...

It’s tempting to believe that we’re not easy to fool.Not by a magician, a politician or a banker. Other folks might be easily duped by a ...

Some problems, when well solved, lead to making things better.Some problems give us a chance to get back on course.And some problems are ...

We have more ways to offer instructions than ever before, but it’s not obvious that we’re getting better at it. Not just the operator’s manual, ...

When an organization first sets out to have an impact, it discovers that it has no customers, no clients, no constituents. So it shows up, it ...