Cats and dogs | Seth's Blog...

“Any sufficiently advanced technology is indistinguishable from magic.” Arthur C. ClarkeTry to imagine the you of twenty years ago holding a ...

She’s here! | Seth's Blog ...

Don’t rush | Seth's Blog...

Beyond CRM | Seth's Blog...

Comfort and convenience | Seth's Blog...

More than two-thirds of the companies surveyed said that they used NPS methodology with their customers. Some are using it to measure employee ...

Indifferent overhead | Seth's Blog...

They’re often related.It’s not unusual for someone to have more experience or knowledge than we do. If they use that knowledge to their ...

That’s not true, actually. Books sell, but book doesn’t. The odds of a particular book selling a lot of copies are close to zero.The truth ...