For the first time, the only time, everyone on Earth was in the same boat at the same time. We’ve long been divided by privilege, by caste, by ...

It’s tempting to believe that we’re not easy to fool.Not by a magician, a politician or a banker. Other folks might be easily duped by a ...

If you‘re a marketer who does a lot of writing, you’ve probably heard about writers, bloggers, and other creators using tools like ChatGPT to streamline the ...

Some problems, when well solved, lead to making things better.Some problems give us a chance to get back on course.And some problems are ...

We have more ways to offer instructions than ever before, but it’s not obvious that we’re getting better at it. Not just the operator’s manual, ...

When an organization first sets out to have an impact, it discovers that it has no customers, no clients, no constituents. So it shows up, it ...

Getting the word out is easy to measure and exciting as well.Focusing on this misses the point.You might be able to get a song played on ...

If every building in the shopping district in a big city was owned by one landlord, rents would go up. So would the prices of everything sold. ...

“Yes” is magical. It brings possibility and forward motion.But it’s almost impossible without “no” and no can be just as frightening....

AI is a mystery. To many, it’s a threat. It turns out that understanding a mystery not only makes it feel less like a threat, it gives us the ...